Keeping our Sites Safe for Customers and Staff
Given the unprecedented situation regarding COVID-19, we would like to reassure you of the steps we are taking to keep our showrooms clean and safe for customers and staff.
We are continuing to follow guidelines from the government and health authorities.The wellbeing of our customers, employees and suppliers is of the greatest importance to us and we will continue to ensure our policies and procedures reflect the best available information from those authorities.
Please can everyone who is associated with Tates notify us if you come into contact with a confirmed case of COVID-19, or have been diagnosed yourself with the virus.
We urge everyone involved to take a common sense approach to this issue.
Further information is available at :https://www.gov.uk/coronavirus
Tates is a trading name of Portslade Garages Limited which is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker, not a lender.
We can introduce you to a limited number of finance providers and may receive a commission from them for the introduction. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required. We always aim to provide a first class service, however, if you have any cause for complaint an enquiry can be raised by contacting us at the address and telephone number above.
Should you remain dissatisfied you, have the right to ask the Financial Ombudsman Service to review your case. You should write to the Financial Ombudsman Service, Exchange Tower, London E14 9SR. Telephone 0800 023 4 567.
Portslade Garages Ltd t/a Tates are committed to protecting your privacy, and at the same time, we endeavour to use any data we collect from you to provide the best possible service. Portslade Garages Ltd t/a Tates takes reasonable care to comply with requirements of the UK Data Protection Act 1998 and GDPR (General Data Protection Regulations) about the personal information you supply on this site.
You may request details of personal information that Portslade Garages Ltd holds about you. If you want to make a request, you should write to the Marketing Department, Tates Cars, 94 – 106 Old Shoreham Road, Portslade, East Sussex BN41 1TA.
If you believe that any information Portslade Garages Ltd holds about you is incorrect or incomplete, you should write to the marketing manager at the above address. Any information which is found to be false will be corrected as soon as possible.
Portslade Garages Limited t/a Tates are determined to ensure that all your personal data is treated transparently and responsibly.
Tates collects and uses information. To allow you to make the most of the products and services tatescars.co.uk offer on this website. You may visit tatescars.co.uk without disclosing any personal information.
If you choose to provide us with such information, it will be collected and used in accordance with this policy. We may use personal information to notify you about changes to products, services and special offers that you might find interesting. If you do not wish to receive this information, please let us know by emailing us at firstname.lastname@example.org
Tates protects personal information By having in place appropriate physical, electronic and managerial procedures to safeguard and secure the personal information we collect.
Tates follows strict procedures in the storage and disclosure of information in accordance with UK Data Protection Act 1998 and GDPR (General Data Protection Regulations).
Data Treatment - personal There are sections of the www.tatescars.co.uk website that ask you to fill in some of your personal details, such as name, address, phone number, email address and other information such as your car's registration number.
Tates will securely hold any information you provide in accordance with the Data Protection Act 1988, and GDPR (General Data Protection Regulations). Your information may be passed to other departments within Tates and third parties, who may wish to keep you up to date on our products and other services, which we believe may be of interest to you.
In the event, you purchase a vehicle with Tates your information will be shared with the vehicle manufacturer, BDM-Voice our Follow Up Service Provider and the DVLA Vehicle Manufacturer and Trustpilot. BDM-Voice for the purpose of follow-up services and Customer Satisfaction, DVLA for the use of taxing your vehicle. Trustpilot for Customer Satisfaction.
Our third party providers detailed above will have their own applicable policies for their handling of your data. Please refer to them directly and their websites for more information. They do not have an independent right to use the information to which they have access or that we disclose to them.
Contact made to Tates via Phone. Please note that your call to Tates may be recorded for training or monitoring purposes - this applies to all phone numbers for Tates and its branches.
MODERN SLAVERY STATEMENT
This statement is made pursuant to section 54(1) of the Modern slavery Act 2015 and constitutes Tates of Sussex Limited, and its subsidiary companies, slavery and human trafficking statement. It sets out the steps that Tates of Sussex Limited have taken and are continuing to take to ensure that modern slavery or human trafficking is not taking place within our business or supply chain.
Tates of Sussex Limited is the ultimate holding company with its Head Office in Newhaven, in East Sussex.
Tate Bros. Ltd is a property rental company.
Tates of Pyecombe Limited is the trading company for four garden centres in Sussex trading as ‘Tates of Sussex Garden Centres’.
Portslade Garages Limited, trading as ‘Tates’, is the trading company for the motor business. Tates have retailed and repaired new and used cars in Sussex since 1929. They also operate petrol filling stations including Spar shops.
Our supply chains include manufacturers of vehicles and parts, oil companies, shop and garden centre suppliers and organisations providing external services to our business.
We operate a number of internal policies to protect our employees and workers in our business and to ensure that we are carrying out our business in an ethical and transparent manner. These include a robust Recruitment Policy and a Whistleblowing Policy which encourages staff to report any wrongdoing which extends to human rights violations like Modern Slavery.
We are monitoring the modern slavery statements of our major suppliers.
We have dealt with many of our local suppliers for many years and make our operational standards very clear to ensure that their workers are not abused or ill-treated.
With regards to national and international suppliers we have a point of contact in the supply chain whom we will make aware of our policy and standards. We will expect our supplier to pass this along the supply chain.
All Directors and relevant members of staff have been briefed on this policy. The policy was approved by the Board on 21st February 2019 for the financial year ended 31st December 2018.
Tates of Sussex Limited