HYUNDAI DEALERS, PORTSLADE, BRIGHTON, SUSSEX​

COST OF OWNERSHIP

• National Labour Rate capped at £55 (+VAT) per hour.
• Engine Oil capped at £7.50 (+VAT) per litre.
• Consumables & sundries capped at £5 (+VAT) per vehicle per visit.
• MOT tests capped at £45.
• Parts and Accessories discount of 10% minimum off the Recommended Retail Price.
• Guaranteed 100% Hyundai Genuine Parts used; with associated Hyundai Parts Warranty.
• Free fitment of tyres, bulbs and wipers (providing parts are purchased and fitted by the same dealer).
• Fleet Core Stock held at each participating dealer (SOR).

EASE OF USE

• Participating dealers guarantee a booking within 1 day if no courtesy car is required and 3 days if a courtesy car is needed.
• Fleet “Fleet Response” Service, provided with a target completion time of 30 minutes to diagnostic or onward mobility solution. (Fleet Response – priority customer service to any accredited Hyundai Fleet vehicle presented without appointment experiencing onward mobility risk).
• 1Link will incorporate all HMUK Fleet parameters.
• An annual 1Link ‘health check’ completed to ensure current and accurate information is used.

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EXPERIENCE HYUNDAI

• Dealers will provide free Wi-Fi, hot and cold refreshments and ‘hot-desk’ facilities if required by Fleet customers when choosing to wait for their Hyundai.
• A Vehicle Health Check will be completed at every visit (unless otherwise requested) in conjunction with the Hyundai Triple Care package.
• Participating dealers will provide onward mobility solutions, including:

– Courtesy vehicles (insurance terms may apply)

– Collection and delivery within a radius based on time or distance defined by the associated participating dealer

• A Hyundai Service Wash & Vacuum will be provided to every Hyundai vehicle following servicing or repair at the Hyundai dealership.
• HMUK will provide a dedicated Fleet Customer Service agent with a dedicated contact number and email address at its central customer service centre.

TRANSPARENCY

• Hyundai will provide all Fleet Management companies with access to its ‘real time’ Service Maintenance and Repair portal.
• Hyundai will provide all Fleet Management companies access to its online Parts Catalogue.
• A copy of any completed Vehicle Health Check will be provided to both the driver and Fleet maintenance team (upon request).
• All VHCs will be held on file and a deferred work report provided.

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