The Tates Guarantee
TATES USED VEHICLE GUARANTEE – The policy in brief
All used vehicles purchased from Tates benefit from a 12 months/10,000 miles parts and labour
guarantee, irrespective of age and mileage.
Your vehicle will be guaranteed for mechanical and electrical failure. Mechanical and electrical
failure is the failure of components causing a stoppage of its function for a reason other than
wear and tear, normal deterioration or negligence.
Exclusions:
First 6 months or 5,000 miles (whichever is the sooner)• Bulbs • Tyres including punctures
• Aerial • Windscreen
• All interior and exterior trim
6-12 months or 5,000–10,000 (whichever is the sooner)• Routine service parts •Wiper blades and arms
• Brake pads and shoes • Brake discs and drums
• Exhaust system • Battery
• Water ingress • All items as a result of MOT failure
Please note wear and tear is greater on an older vehicle that is driven more than 10,000 miles per annum. Damage caused by the effect of overheating is considered to be negligence and not a mechanical breakdown.
In the event the cost of the repair may cost more than the purchase value of the vehicle, then you would receive a full refund (excluding road fund licence) or an opportunity to exchange your vehicle for another of the same purchase price. Tates liability is limited to the purchase price paid for your vehicle.
