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All information held on our systems is NEVER given or sold to other companies without your prior permission.
Personal information is information that identifies you as an individual. Please take a moment to read the Tates Cars Privacy Policy to understand the way that we collect and use information.
Please note that this policy only applies to the Tates Cars website and not to the websites of other companies, individuals or organisations which may be linked to us.
...to allow you to make the most of the products and services tatescars.co.uk offer on this website. You may visit tatescars.co.uk without disclosing any personal information. If you choose to provide us with such information, it will be collected and used in accordance with this policy.
We may use personal information to notify you about changes to products, services and special offers that you might find interesting. If you do not wish to receive this information please let us know by emailing us at marketing@tatescars.co.uk
...by having in place appropriate physical, electronic and managerial procedures to safeguard and secure the personal information we collect.
Tates Cars follows strict procedures in the storage and disclosure of information in accordance with UK Data Protection Acts of 1984 and 1998.
We will never sell, lease or otherwise trade in personal information collected on our site, including e-mail addresses, to outside parties including sites that are linked to Tates Cars.”
Tates Service Plans recommends that you print out and keep a copy of these terms and conditions for future reference.
These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.
Tates Service Plans
94 - 106 Old Shoreham Road
Portslade
United Kingdom
BN41 1TA
Any contract for purchases made through the website will be with Tates Service Plans. Tates Service Plans must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.
Once payment has been received Tates Service Plans will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. Tates Service Plans’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.
Tates Service Plans is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.
Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.
These terms and conditions only cover the Tates Service Plans website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.
Tates Service Plans own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.
You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.
While we will use reasonable endeavours to verify the accuracy of any information we place on the Tates Service Plans website, we make no warranties, whether express or implied in relation to its accuracy.
We make no warranty that the Tates Service Plans website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.
We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Tates Service Plans website.
Tates Service Plans accepts payment by Visa, MasterCard, American Express, Switch, Maestro and Delta. All product prices and delivery charges are shown in UK Pounds. Your payment card company will perform any currency conversion.
Upon receiving your order Tates Service Plans carries out a standard pre-authorisation check on your payment card to ensure there are sufficient funds in order to fulfil the transaction. No payment is debited from your card during this pre-authorisation check. Your card will only be charged upon dispatch of the items in your order. Your card will not be debited for items in your order which have not been dispatched, apart from magazine subscriptions, which, due to their nature are invoiced before the magazine is dispatched.
If Tates Service Plans has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Tates Service Plans from your credit card will be re-credited to your account and Tates Service Plans will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Tates Service Plans will not be obliged to offer any additional compensation for disappointment suffered.
Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.
Tates Service Plans reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
This Agreement shall terminate on the earliest of the following events:
7.1. At the end of the contract duration specified on the Schedule.
7.2. On reaching the end mileage specified on the Schedule of Work, allowing appropriate leeway where a service is due under the Agreement.
7.3. On the Vehicle having received all Servicing covered by the Agreement.
7.4. On Us giving notice of cancellation in writing to the Customer, which shall not be given unreasonably.
7.5. Where the Customer is in breach of any of their obligations under this Agreement.
7.6. On being cancelled by the Customer under clause 8 (Cancellation).
This Agreement may be cancelled by the Customer: 8.1.1. On the death of the Customer. 8.1.2. On the theft of the Vehicle where the Vehicle is not recovered. 8.1.3. On the sale of the Vehicle, where the Agreement is not transferred under clause 6. 8.1.4. On the Vehicle being declared by an insurance company to be a total loss as a result of accident damage. 8.1.5. Within 14 days of the date this Personal Service Plan was purchased. 8.2. In the event of termination or cancellation: 8.2.1. On termination under clause 7.3 or 7.4 or cancellation under clause 8.1.1 to 8.1.4 the Dealer will, on Our behalf, calculate the total Servicing and administration costs (Benefit Taken) up to the date of cancellation and will supply details of these costs to the Customer in writing. In the event of cancellation an administration cost will be retained which includes setup and payment collection charges. Further details are available from the Dealer. In the event that the Customer has paid more than the Benefit Taken then the excess will be refunded by the Dealer provided that the Customer has returned any and all documentation to said Dealer. In the event that the Customer has paid less than the Benefit Taken then the Customer shall pay to the Dealer, within 30 days of the termination date, a sum equivalent to the shortfall. 8.2.2. On cancellation under clause 8.1.5 the Customer will receive a full reimbursement of any monies paid in respect of the Personal Service Plan, providing there has been no Service provided under the Agreement. For cancellation after such 14 day period no reimbursement will be made. 8.3. Any cancellation or refund request must be made directly to the Dealer named on the Schedule.
Portslade Garages Ltd t/a Tates Cars is committed to protecting your privacy. We do not store credit card details nor do we share customer details with any 3rd parties. Any personal information that you give Portslade Garages Ltd when you use this website will not be given to any third party, and will only be used by Portslade Garages Ltd for the purpose of providing information to you regarding our products and services.
Under the Data Protection Act 1998, you may request details of personal information that Portslade Garages Ltd holds about you. If you want to make a request, you should write to the Marketing Department, Tates Cars, 94 – 106 Old Shoreham Road, Portslade, East Sussex BN41 1TA
If you believe that any information Portslade Garages Ltd holds about you is incorrect or incomplete, you should write to the Marketing Manager at the above address. Any information which is found to be incorrect will be corrected as soon as possible