TATES PRIVACY POLICY

    Tates is a trading name of Portslade Garages Limited which is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker, not a lender.

    We can introduce you to a limited number of finance providers and may receive a commission from them for the introduction. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required. We always aim to provide a first class service, however, if you have any cause for complaint an enquiry can be raised by contacting us at the address and telephone number above.

    Should you remain dissatisfied you, have the right to ask the Financial Ombudsman Service to review your case. You should write to the Financial Ombudsman Service, Exchange Tower, London E14 9SR. Telephone 0800 023 4 567.

    Privacy Statement

    Portslade Garages Ltd t/a Tates are committed to protecting your privacy, and at the same time, we endeavour to use any data we collect from you to provide the best possible service. Portslade Garages Ltd t/a Tates takes reasonable care to comply with requirements of the UK Data Protection Act 1998 and GDPR (General Data Protection Regulations) about the personal information you supply on this site.

    You may request details of personal information that Portslade Garages Ltd holds about you. If you want to make a request, you should write to the Marketing Department, Tates Cars, 94 – 106 Old Shoreham Road, Portslade, East Sussex BN41 1TA.

    If you believe that any information Portslade Garages Ltd holds about you is incorrect or incomplete, you should write to the marketing manager at the above address. Any information which is found to be false will be corrected as soon as possible.

    Portslade Garages Limited t/a Tates are determined to ensure that all your personal data is treated transparently and responsibly.

    Tates collects and uses information. To allow you to make the most of the products and services tatescars.co.uk offer on this website. You may visit tatescars.co.uk without disclosing any personal information.

    If you choose to provide us with such information, it will be collected and used in accordance with this policy. We may use personal information to notify you about changes to products, services and special offers that you might find interesting. If you do not wish to receive this information, please let us know by emailing us at marketing@tatescars.co.uk

    Tates protects personal information By having in place appropriate physical, electronic and managerial procedures to safeguard and secure the personal information we collect.

    Tates follows strict procedures in the storage and disclosure of information in accordance with UK Data Protection Act 1998 and GDPR (General Data Protection Regulations).

    Data Treatment - personal There are sections of the www.tatescars.co.uk website that ask you to fill in some of your personal details, such as name, address, phone number, email address and other information such as your car's registration number.

    Tates will securely hold any information you provide in accordance with the Data Protection Act 1988, and GDPR (General Data Protection Regulations). Your information may be passed to other departments within Tates and third parties, who may wish to keep you up to date on our products and other services, which we believe may be of interest to you.

    In the event, you purchase a vehicle with Tates your information will be shared with the vehicle manufacturer, BDM-Voice our Follow Up Service Provider and the DVLA Vehicle Manufacturer and Trustpilot. BDM-Voice for the purpose of follow-up services and Customer Satisfaction, DVLA for the use of taxing your vehicle. Trustpilot for Customer Satisfaction.

    Our third party providers detailed above will have their own applicable policies for their handling of your data. Please refer to them directly and their websites for more information. They do not have an independent right to use the information to which they have access or that we disclose to them.

    Contact made to Tates via Phone. Please note that your call to Tates may be recorded for training or monitoring purposes - this applies to all phone numbers for Tates and its branches.

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